Last updated: 31 July 2026
Data controller
AI Cognitive Hub Digital (“we”) is the data controller for personal data collected through aicognitivehub.digital and related email or phone inquiries.
Address: 88 Queensway, Admiralty, Hong Kong
Phone: +852 2529 8888
Email: info@aicognitivehub.digital
Data we collect
- Contact details you submit (name, email, message, optional pair/network notes, selected calculation type)
- Technical data such as browser type and approximate visit metrics if you accept analytics cookies
- Correspondence related to booked audits, reports, or walkthroughs
We do not ask for seed phrases, private keys, or full wallet credentials. Please never send them.
Purposes
- Responding to fee review requests and scheduling sessions
- Delivering agreed calculations and follow-up clarifications
- Improving site reliability (essential cookies) and, with consent, understanding aggregate traffic
- Meeting legal or accounting obligations related to paid engagements
Legal bases
We process inquiry and engagement data as needed to take steps at your request before a contract and to perform contracted work. Essential cookies are used for basic site operation. Analytics cookies run only if you accept them via the cookie banner.
Retention
Inquiry emails and form payloads are kept up to 24 months after the last correspondence unless a longer period is required for an active engagement, dispute, or law. Cookie consent choices remain in localStorage on your device until you clear them.
Your rights
Subject to Hong Kong Personal Data (Privacy) Ordinance and other applicable rules, you may request access to, correction of, or erasure of personal data we hold, and you may object to certain processing. Contact info@aicognitivehub.digital. You may also complain to the Privacy Commissioner for Personal Data, Hong Kong.
International transfers
Our primary operations are in Hong Kong. If a processor outside Hong Kong is used (for example email infrastructure), we take reasonable steps to protect personal data consistent with this policy.
Sharing
We do not sell personal data. We may share data with service providers who help us operate email or hosting, under confidentiality obligations, or when required by law.
Security
We use reasonable technical and organisational measures. No method of transmission is perfectly secure; limit sensitive detail in forms to what is needed for a fee calculation.
Related policies
See our Cookies page for cookie details and Terms for service conditions.